Starbucks under fire again after racial slur on coffee cup

A drink is seen on a table for a customer inside Kyoto's new Starbucks branch with a traditional Japanese space

The CBS affiliate says that the store manager at the Starbucks where the incident occurred refused to talk on camera about the incident.

The Los Angeles Times reports (via Telemundo 52), a customer, Pedro, received his cup of coffee with a racial slur at a California location of the chain.

The customer, named Pedro, ordered two drinks on Tuesday from a store in La Canada Flintridge, north of Los Angeles, according to NBC Los Angeles.

Starbucks also vowed to close at least 8,000 of its cafes to provide racial bias training on May 29.

The barista printed "Beaner" on the cup instead of the man's name. The company responded very meekly to the incident by offering the man a $50 gift card, which he said was an insult.

"This is not the experience that we want for our clients", the statement said.

"We have apologized to the customer directly and are working to make things right", it added. "This kind of mistake is unacceptable and we will take additional steps to assess what happened here and how our partners can be better", Starbucks said in the email.

Starbucks has come under fire after a video went viral in May of police arresting black people sitting in a Philadelphia restaurant.

The two men were arrested while waiting for a friend at a Starbucks café.

Last week, Starbucks officially changed its bathroom policy to allow those who haven't purchased anything to use restrooms, USA Today reported.

It is unclear what actions will be taken to address the recent allegations of racism at its La Cañada Flintridge location.

Pedro's boss complained to the Starbucks corporate office saying that even if you couldn't understand "Pedro", there are many names you can put.

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